{"id":1026,"date":"2026-11-01T09:00:00","date_gmt":"2026-11-01T09:00:00","guid":{"rendered":"https:\/\/protectsaigon.com\/chinh-sach-doi-tra\/"},"modified":"2026-11-02T16:32:34","modified_gmt":"2026-11-02T16:32:34","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/protectsaigon.com\/en\/chinh-sach-doi-tra\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n"},"content":{"rendered":"<p>N\u1ebfu s\u1ea3n ph\u1ea9m nh\u1eadn \u0111\u01b0\u1ee3c kh\u00f4ng nh\u01b0 mong \u0111\u1ee3i, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ed5i ho\u1eb7c tr\u1ea3 h\u00e0ng theo c\u00e1c quy \u0111\u1ecbnh d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n<h2>1. Th\u1eddi h\u1ea1n<\/h2>\n<p>Trong v\u00f2ng <strong>7 ng\u00e0y<\/strong> k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng th\u00e0nh c\u00f4ng, c\u0103n c\u1ee9 theo x\u00e1c nh\u1eadn c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/p>\n<h2>2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>S\u1ea3n ph\u1ea9m l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t: h\u01b0 h\u1ecfng, r\u00f2 r\u1ec9, v\u00f2i x\u1ecbt kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<li>Giao sai s\u1ea3n ph\u1ea9m, sai dung t\u00edch ho\u1eb7c thi\u1ebfu s\u1ed1 l\u01b0\u1ee3ng so v\u1edbi \u0111\u01a1n h\u00e0ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/li>\n<li>\u0110\u1ed5i theo nhu c\u1ea7u: s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean ni\u00eam phong, ch\u01b0a qua s\u1eed d\u1ee5ng.<\/li>\n<\/ul>\n<h2>3. \u0110i\u1ec1u ki\u1ec7n s\u1ea3n ph\u1ea9m<\/h2>\n<ul>\n<li>C\u00f2n \u0111\u1ea7y \u0111\u1ee7 bao b\u00ec, tem nh\u00e3n ban \u0111\u1ea7u; ch\u01b0a qua s\u1eed d\u1ee5ng (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t).<\/li>\n<li>C\u00f3 th\u00f4ng tin \u0111\u01a1n h\u00e0ng tr\u00ean website ho\u1eb7c ch\u1ee9ng t\u1eeb mua h\u00e0ng.<\/li>\n<li>Protect Saigon khuy\u1ebfn kh\u00edch quay video khi m\u1edf h\u00e0ng \u0111\u1ec3 vi\u1ec7c x\u00e1c minh nhanh v\u00e0 kh\u00e1ch quan.<\/li>\n<\/ul>\n<h2>4. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng<\/h2>\n<ul>\n<li>Qu\u00e1 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m \u0111\u00e3 b\u00f3c ni\u00eam phong, \u0111\u00e3 s\u1eed d\u1ee5ng (tr\u1eeb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t) ho\u1eb7c h\u01b0 h\u1ecfng do b\u1ea3o qu\u1ea3n kh\u00f4ng \u0111\u00fang c\u00e1ch.<\/li>\n<\/ul>\n<h2>5. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3<\/h2>\n<ol>\n<li>Li\u00ean h\u1ec7 hotline\/Zalo 088 9288 854 ho\u1eb7c email protectsaigon@gmail.com, cung c\u1ea5p m\u00e3 \u0111\u01a1n, h\u00ecnh \u1ea3nh ho\u1eb7c video s\u1ea3n ph\u1ea9m.<\/li>\n<li>Protect Saigon x\u00e1c nh\u1eadn y\u00eau c\u1ea7u trong v\u00f2ng 48 gi\u1edd l\u00e0m vi\u1ec7c v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi h\u00e0ng.<\/li>\n<li>G\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1: 251\/16 An D\u01b0\u01a1ng V\u01b0\u01a1ng, Ph\u01b0\u1eddng An L\u1ea1c, TP. H\u1ed3 Ch\u00ed Minh.<\/li>\n<li>Protect Saigon ki\u1ec3m tra h\u00e0ng nh\u1eadn l\u1ea1i, g\u1eedi s\u1ea3n ph\u1ea9m m\u1edbi ho\u1eb7c ho\u00e0n ti\u1ec1n trong v\u00f2ng 3\u20135 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n<\/ol>\n<h2>6. Ho\u00e0n ti\u1ec1n<\/h2>\n<ul>\n<li>S\u1ed1 ti\u1ec1n ho\u00e0n: 100% s\u1ed1 ti\u1ec1n b\u1ea1n \u0111\u00e3 thanh to\u00e1n cho s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i. Ph\u1ea7n gi\u1ea3m t\u1eeb voucher kh\u00f4ng \u0111\u01b0\u1ee3c quy \u0111\u1ed5i th\u00e0nh ti\u1ec1n.<\/li>\n<li>H\u00ecnh th\u1ee9c: chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng ho\u1eb7c ZaloPay \u0111\u1ee9ng t\u00ean ng\u01b0\u1eddi mua.<\/li>\n<li>Th\u1eddi gian: trong v\u00f2ng 3\u20135 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi Protect Saigon nh\u1eadn v\u00e0 ki\u1ec3m tra h\u00e0ng tr\u1ea3 l\u1ea1i.<\/li>\n<\/ul>\n<h2>7. Chi ph\u00ed v\u1eadn chuy\u1ec3n khi \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>L\u1ed7i t\u1eeb Protect Saigon (l\u1ed7i s\u1ea3n ph\u1ea9m, giao sai, h\u01b0 h\u1ecfng khi v\u1eadn chuy\u1ec3n): Protect Saigon ch\u1ecbu 100% ph\u00ed g\u1eedi v\u1ec1 v\u00e0 g\u1eedi l\u1ea1i.<\/li>\n<li>\u0110\u1ed5i theo nhu c\u1ea7u c\u00e1 nh\u00e2n: kh\u00e1ch h\u00e0ng thanh to\u00e1n ph\u00ed v\u1eadn chuy\u1ec3n hai chi\u1ec1u.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>N\u1ebfu s\u1ea3n ph\u1ea9m nh\u1eadn \u0111\u01b0\u1ee3c kh\u00f4ng nh\u01b0 mong \u0111\u1ee3i, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ed5i ho\u1eb7c tr\u1ea3 h\u00e0ng theo c\u00e1c quy \u0111\u1ecbnh d\u01b0\u1edbi \u0111\u00e2y. 1. Th\u1eddi h\u1ea1n Trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng th\u00e0nh c\u00f4ng, c\u0103n c\u1ee9 theo x\u00e1c nh\u1eadn c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n. 2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 S\u1ea3n ph\u1ea9m [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1026","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages\/1026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/comments?post=1026"}],"version-history":[{"count":4,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages\/1026\/revisions"}],"predecessor-version":[{"id":5154,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages\/1026\/revisions\/5154"}],"wp:attachment":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/media?parent=1026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}