{"id":5138,"date":"2026-11-02T08:37:33","date_gmt":"2026-11-02T08:37:33","guid":{"rendered":"https:\/\/protectsaigon.com\/giai-quyet-khieu-nai\/"},"modified":"2026-11-02T16:21:47","modified_gmt":"2026-11-02T16:21:47","slug":"giai-quyet-khieu-nai","status":"publish","type":"page","link":"https:\/\/protectsaigon.com\/en\/giai-quyet-khieu-nai\/","title":{"rendered":"Ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i"},"content":{"rendered":"<p>Protect Saigon lu\u00f4n l\u1eafng nghe ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u v\u00e0 khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, \u0111\u01a1n h\u00e0ng, th\u00f4ng tin tr\u00ean website v\u00e0 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5. Trang n\u00e0y n\u00eau c\u00e1ch g\u1eedi ph\u1ea3n \u00e1nh v\u00e0 th\u1eddi gian x\u1eed l\u00fd.<\/p>\n<h2>1. K\u00eanh ti\u1ebfp nh\u1eadn<\/h2>\n<ul>\n<li>Hotline v\u00e0 Zalo: <a href=\"tel:0889288854\">088 9288 854<\/a><\/li>\n<li>Email: <a href=\"mailto:protectsaigon@gmail.com\">protectsaigon@gmail.com<\/a><\/li>\n<li>Form li\u00ean h\u1ec7 t\u1ea1i trang <a href=\"\/en\/lien-he\/\">Li\u00ean h\u1ec7<\/a><\/li>\n<li>WhatsApp, Viber, Facebook c\u1ee7a Protect Saigon (\u0111\u01b0\u1eddng d\u1eabn \u1edf trang <a href=\"\/en\/ho-tro-truc-tuyen\/\">H\u1ed7 tr\u1ee3 tr\u1ef1c tuy\u1ebfn<\/a>)<\/li>\n<li>Tr\u1ef1c ti\u1ebfp t\u1ea1i c\u1eeda h\u00e0ng: 251\/16 An D\u01b0\u01a1ng V\u01b0\u01a1ng, Ph\u01b0\u1eddng An L\u1ea1c, TP. H\u1ed3 Ch\u00ed Minh<\/li>\n<\/ul>\n<h2>2. Th\u00f4ng tin c\u1ea7n cung c\u1ea5p<\/h2>\n<ul>\n<li>H\u1ecd t\u00ean v\u00e0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u1eb7t h\u00e0ng, m\u00e3 \u0111\u01a1n h\u00e0ng (n\u1ebfu c\u00f3).<\/li>\n<li>M\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1, th\u1eddi \u0111i\u1ec3m ph\u00e1t hi\u1ec7n.<\/li>\n<li>H\u00ecnh \u1ea3nh ho\u1eb7c video s\u1ea3n ph\u1ea9m, bao b\u00ec; video m\u1edf h\u00e0ng n\u1ebfu c\u00f3.<\/li>\n<\/ul>\n<h2>3. Quy tr\u00ecnh v\u00e0 th\u1eddi gian x\u1eed l\u00fd<\/h2>\n<ol>\n<li><strong>Ti\u1ebfp nh\u1eadn:<\/strong> Protect Saigon x\u00e1c nh\u1eadn \u0111\u00e3 nh\u1eadn ph\u1ea3n \u00e1nh trong v\u00f2ng 48 gi\u1edd (trong gi\u1edd l\u00e0m vi\u1ec7c).<\/li>\n<li><strong>X\u00e1c minh:<\/strong> ki\u1ec3m tra th\u00f4ng tin \u0111\u01a1n h\u00e0ng, l\u00e0m vi\u1ec7c v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ho\u1eb7c nh\u00e0 cung c\u1ea5p n\u1ebfu c\u1ea7n, t\u1ed1i \u0111a 3 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n<li><strong>\u0110\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n:<\/strong> \u0111\u1ed5i s\u1ea3n ph\u1ea9m, giao b\u00f9, tr\u1ea3 h\u00e0ng ho\u00e0n ti\u1ec1n ho\u1eb7c ph\u01b0\u01a1ng \u00e1n kh\u00e1c ph\u00f9 h\u1ee3p v\u1edbi <a href=\"\/en\/chinh-sach-doi-tra\/\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n<\/a>.<\/li>\n<li><strong>Th\u1ef1c hi\u1ec7n:<\/strong> sau khi b\u1ea1n \u0111\u1ed3ng \u00fd, Protect Saigon th\u1ef1c hi\u1ec7n trong v\u00f2ng 3\u20135 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n<li><strong>Ph\u1ea3n h\u1ed3i k\u1ebft qu\u1ea3:<\/strong> th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 qua Zalo, \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c email.<\/li>\n<\/ol>\n<p>T\u1ed5ng th\u1eddi gian gi\u1ea3i quy\u1ebft kh\u00f4ng qu\u00e1 7 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u1ee7 th\u00f4ng tin. Tr\u01b0\u1eddng h\u1ee3p c\u1ea7n th\u00eam th\u1eddi gian x\u00e1c minh v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n, Protect Saigon s\u1ebd b\u00e1o r\u00f5 l\u00fd do v\u00e0 th\u1eddi h\u1ea1n d\u1ef1 ki\u1ebfn.<\/p>\n<h2>4. Nguy\u00ean t\u1eafc gi\u1ea3i quy\u1ebft<\/h2>\n<ul>\n<li>T\u00f4n tr\u1ecdng quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng, x\u1eed l\u00fd c\u00f4ng khai, minh b\u1ea1ch, \u01b0u ti\u00ean th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 ho\u00e0 gi\u1ea3i.<\/li>\n<li>N\u1ebfu l\u1ed7i thu\u1ed9c v\u1ec1 Protect Saigon, Protect Saigon ch\u1ecbu to\u00e0n b\u1ed9 chi ph\u00ed ph\u00e1t sinh \u0111\u1ec3 kh\u1eafc ph\u1ee5c.<\/li>\n<li>N\u1ebfu hai b\u00ean kh\u00f4ng tho\u1ea3 thu\u1eadn \u0111\u01b0\u1ee3c, kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n g\u1eedi y\u00eau c\u1ea7u \u0111\u1ebfn c\u01a1 quan qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n v\u1ec1 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng ho\u1eb7c kh\u1edfi ki\u1ec7n t\u1ea1i To\u00e0 \u00e1n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<h2>5. Ph\u1ea3n \u00e1nh v\u1ec1 th\u00f4ng tin tr\u00ean website<\/h2>\n<p>N\u1ebfu b\u1ea1n th\u1ea5y th\u00f4ng tin s\u1ea3n ph\u1ea9m, gi\u00e1 ho\u1eb7c n\u1ed9i dung tr\u00ean website ch\u01b0a ch\u00ednh x\u00e1c, vui l\u00f2ng b\u00e1o qua c\u00e1c k\u00eanh \u1edf m\u1ee5c 1. Protect Saigon ki\u1ec3m tra v\u00e0 ch\u1ec9nh s\u1eeda trong v\u00f2ng 2 ng\u00e0y l\u00e0m vi\u1ec7c.<\/p>","protected":false},"excerpt":{"rendered":"<p>Protect Saigon lu\u00f4n l\u1eafng nghe ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u v\u00e0 khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, \u0111\u01a1n h\u00e0ng, th\u00f4ng tin tr\u00ean website v\u00e0 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5. Trang n\u00e0y n\u00eau c\u00e1ch g\u1eedi ph\u1ea3n \u00e1nh v\u00e0 th\u1eddi gian x\u1eed l\u00fd. 1. K\u00eanh ti\u1ebfp nh\u1eadn Hotline v\u00e0 Zalo: 088 9288 854 Email: protectsaigon@gmail.com Form li\u00ean [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5138","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages\/5138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/comments?post=5138"}],"version-history":[{"count":1,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages\/5138\/revisions"}],"predecessor-version":[{"id":5153,"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/pages\/5138\/revisions\/5153"}],"wp:attachment":[{"href":"https:\/\/protectsaigon.com\/en\/wp-json\/wp\/v2\/media?parent=5138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}